dont get mad at the front liners!

I know that I cant say that I always know what you all do for your jobs, but I dont really pretend I do.  So why when you come to a hotel or restaurant or resort or parking lot for that matter do you think that you for one min understand my job or any of my collegues? I can say that I have never 100% understood accounting but I never try to do an accounts job. I can understand if you dont 100% understand the hospo (aka hospitality) work and lifestyle, just dont pretend you do.  I dont think thatyou would really believe how much time and energy is put into making your dinner plate, or getting your room ready, or the amount of hours are put in behind the scenes to make it all come out to look like its a flawless establishment. Seeing as the hospo industry is also called the service industry, we do try to to insure our customers  are happy.  Most of the time if we cant get something done for you, its because of a reason out of our control.  So next time you get on a flight and it's late, dont take it out on the flight attendant, cause really they have nothing to do with what time the flight goes out at they are just there for your safety.  And the next time your check into a hotel and ask for a late check out, dont get mad at the agent checking you in if your room is not ready- get mad at the guy who just was allowed to check out late!  And when you go to a restaurant, try the meal the way that the chef intended it to be had, dont substitute every other thing on the plate and then cover it in salt when it gets infront of you.  I dont assume that you wont ever get mad at anyone in the hospo industry again, I just ask that when you do come upon a situation you might find frustrating, remember that there is a reason for everything and try to appriciate it when things do go well.  Tell your server to tell the chef it was good food when it is, thank your housekeeper for tidying your room, and remember that we dont come into your work place, and yell at you so please dont come into ours and yell at us! Cause at the end of the day, we all have our specialities and our reasons to be doing what we do, but I hope that most people do it for the reasons we do, and thats because we love what we do.